prpmed.de is a B2B specialist retailer based in Linden, Germany, supplying PRP and PRF tubes, centrifuges and practice supplies to medical professionals in Germany and abroad. This page brings together published reviews, recurring themes in customer feedback and critical comments.
Review data last checked: 06.10.2026
Trusted Shops
4.89out of 5
★★★★★
234 reviews in the last 12 months · 415 published since September 2024
Reviews
Reviews at a glance
Trusted Shops
4.89out of 5
234 reviews in the last 12 months, 415 published reviews since 09/2024.
Trusted Shops seal since 16.09.2024 · Buyer protection up to €20,000
Last 12 months: 234 published reviews. Since September 2024: 415 published reviews. Source: Trusted Shops review export, as of 06.10.2026.
How we handle reviews. The Trusted Shops reviews analysed on this page originate from orders placed with prpmed.de. We show positive feedback as well as criticism. Customer quotes on this translated page have been translated from the German originals for readability; the original reviews can be viewed on Trusted Shops.
Company
prpmed facts
Company
prpmed Funkner e. K., owner Ingo Funkner
Commercial register
Local Court of Gießen, HRA 5621
Founded
2021
Registered office
Siemensstraße 32, 35440 Linden (Hesse), Germany
Product range
PRP and PRF tubes, centrifuges such as SERVOspin Evolve, Hettich EBA 200 MD and Hettich EBA 270, needles, blood collection products and microneedling accessories
Customers
Medical practices, dental practices, clinics, laboratories and other medical professionals
Delivery area
worldwide; shop available in 9 languages
Shipping
with DHL; usually 1–3 days within Germany and 5–22 days for international deliveries
Trust mark
Trusted Shops seal with buyer protection up to €20,000
Availability
Mon–Fri 9:00–17:00; we usually answer complaints within 24 hours on working days
Of 179 Trusted Shops reviews containing text, 100 mention delivery or shipping, 57 product quality, 30 advice and service, 12 price and 9 packaging. A single review may cover several topics, so multiple mentions are possible.
Delivery and shipping100 of 179
Product quality57 of 179
Advice and service30 of 179
Price12 of 179
Packaging9 of 179
Analysis of published Trusted Shops reviews containing written feedback, as of 06.10.2026.
“Super-fast delivery, very well packaged goods of excellent quality.”
★★★★★5 out of 5 starsTrusted Shops · September 2026
“Great service, good quality, lightning-fast delivery! Always available for questions and very competent!”
★★★★★5 out of 5 starsTrusted Shops · June 2026
“Everything from ordering to delivery was straightforward. Thank you, and I would gladly order again.”
★★★★★5 out of 5 starsTrusted Shops · May 2026
“Great price, fast delivery, gladly again :)”
★★★★★5 out of 5 starsTrusted Shops · April 2026
“Good quality, good value for money, fast delivery.”
★★★★★5 out of 5 starsTrusted Shops · September 2025
“Shipping was prompt and I received the parcel quickly. The item was also packaged well and securely.”
★★★★★5 out of 5 starsTrusted Shops · April 2025
“Good product descriptions, fast delivery, useful brochure material – also suitable for passing on.”
★★★★★5 out of 5 starsTrusted Shops · December 2024
“Friendly telephone advice, lightning-fast shipping and easy payment methods. A very good product selection; I am extremely satisfied and now order from prpmed regularly. Many thanks to the prpmed team.”
★★★★★5 out of 5 starsTrusted Shops · September 2024
Criticism
Criticism of prpmed: how we handle it
Not every order runs smoothly. Critical feedback is part of the full picture. Here we show typical issues and how we deal with them.
Criticism
A parcel does not arrive or is damaged.
“Very fast delivery. The packaging had been opened (tape cut), but the contents were in perfect condition. Therefore kept.”
★★★★★4 out of 5 starsTrusted Shops · March 2026
How we handle it
Please report loss or transport damage as soon as possible. For visible damage, photos of the goods and packaging are helpful. We review the case and determine which solution is possible in the individual situation.
Criticism
There was uncertainty about shipping costs for a return.
How we handle it
For consumers, the terms of our cancellation policy apply. It explains who bears the return shipping costs and when refunds are made. Business customers generally have no statutory right of withdrawal; voluntary returns are agreed individually. Cancellation policy
Criticism
A complaint was not answered quickly enough.
94 %answered
How we handle it
We usually answer complaints within 24 hours on working days. On Trusted Shops, we have responded to 391 of 415 published reviews, including critical ones.
Complaint
If something goes wrong
If a shipment is damaged or missing, we review the case and clarify the next steps with you.
01Report
Provide your order number and briefly describe the problem. For visible damage, please include photos of the goods and packaging.
02Response
We usually reply within 24 hours on working days.
03Review
For shipping issues, we clarify the case with DHL and review the available documents.
04Solution
We will then let you know how the individual case will be resolved.
Questions
Frequently asked questions about prpmed
Is prpmed trustworthy?
prpmed Funkner e. K. is registered in the commercial register of the Local Court of Gießen under HRA 5621. The shop carries the Trusted Shops seal with buyer protection up to €20,000 and is rated 4.89 out of 5 there, based on 234 published reviews from the last 12 months, as of 06.10.2026.
Who is behind prpmed?
prpmed is the sole proprietorship prpmed Funkner e. K., owned by Ingo Funkner, Siemensstraße 32, 35440 Linden, Germany. The company was founded in 2021 and supplies medical professionals in Germany and abroad.
Is prpmed a manufacturer or retailer?
prpmed is a specialist retailer and distributes products from various manufacturers. The manufacturer, product status and labelling are stated for each product.
Are the products CE marked?
That depends on the product category. Medical devices in the range are offered with the CE marking applicable to the respective product. Other product groups, such as cosmetics, are subject to different legal frameworks. The information on the individual product page and the manufacturer documentation is decisive.
Who can order from prpmed?
As a B2B specialist retailer, prpmed primarily serves medical professionals such as medical and dental practices, clinics and laboratories. Additional supply restrictions may apply to individual products.
Where does prpmed deliver and how long does it take?
Delivery is worldwide with DHL. Unless a different delivery time is stated for the product, prpmed specifies 1–3 days within Germany and 5–22 days for international deliveries. Details and shipping costs are available on the “Payment and shipping” page.
Which payment methods are available?
Current payment methods include advance bank transfer, PayPal and PayPal Express, PayPal instalment payments, and via Mollie credit card, giropay, Apple Pay and SEPA direct debit.
Who pays the return shipping costs?
For consumers, the terms of the cancellation policy apply, including return shipping costs and refunds. Business customers generally have no statutory right of withdrawal; voluntary returns are agreed individually.
Are there also critical reviews of prpmed?
Yes. The Trusted Shops analysis for the last 12 months includes 217 five-star and 13 four-star reviews, as well as 2 three-star and 2 one-star reviews. Selected points of criticism and how we handle them are also shown on this page.
How can I review prpmed?
After an order, a review can be submitted via Trusted Shops. Experiences can also be shared on Google and Trustpilot.
prpmed publishes professional content and tools relating to PRP, PRF and centrifugation. The PRP Med Blog is included in Feedspot’s list of “PRP Therapy Blogs”. The list was last updated on 02.07.2026. View Feedspot list ↗
